AI VOICE

Your customers will actually pick up.

AI calls churned customers, NPS detractors, and failed payments within minutes. A real conversation. Structured insights in Slack before the day is out.

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Google
Microsoft
Allianz
Nike
PepsiCo
L'Oréal
Royal Bank of Scotland
CHURN EXIT CALL · TRY IT NOW
0:00~3:00

AI:

I noticed your team recently cancelled — I was hoping to understand what happened.

This is a live AI voice agent. Press play and speak. It will respond in real time.

Built for SaaS teams who need more than emails and surveys.

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Live transcript

This is what happened 4 minutes after a customer cancelled their Growth plan.

00:00
Quitlo AI

Hi, this is Alex calling on behalf of Dashwise. I noticed your team recently cancelled, and I was hoping to understand what happened. Do you have a couple minutes?

00:09
Customer

Yeah, I guess. We cancelled last week.

00:12
Quitlo AI

I appreciate it. What was the main thing that led to the decision?

00:16
Customer

We switched to Amplitude. Their event-based analytics are just way more flexible than what Dashwise offers. We were spending too much time trying to hack together custom events.

CHURN REASON

Product capability gap in event-based analytics

00:30
Quitlo AI

That makes sense. How long had that been a frustration before you made the switch?

00:36
Customer

Probably 3 or 4 months. We kept requesting the feature and the roadmap just never moved on it. At some point you have to make a call.

TIMELINE

3-4 months of compounding frustration, unmet feature requests

00:48
Quitlo AI

And apart from the event analytics, how was the rest of the experience?

00:54
Customer

Actually really good. The dashboards were beautiful, the Slack integration was great. It was literally just this one gap that pushed us out.

COMPETITIVE INTEL

Amplitude won on event analytics; Dashwise strong on dashboards + Slack

01:06
Quitlo AI

If Dashwise shipped proper event-based analytics, is that something that would bring you back?

01:12
Customer

Honestly? Probably. We’re still in our first month with Amplitude and the migration has been painful.

WIN-BACK SIGNAL: HIGH

Still in migration pain, would return for event analytics

01:22
Quitlo AI

That’s incredibly valuable feedback. Thanks for being so candid — I’ll make sure the product team hears this.

01:28
Customer

Sure, happy to help. Good luck with it.

This customer left over one missing feature. The cancel button said “goodbye.” The conversation said “fix this and I'll come back.”

Slack delivery

Three minutes after the call ended, this appeared in #churn-insights:

#churn-insights
online
Quitlo
QuitloAPP3 minutes ago
Churn Exit Call — Jordan K. (Dashwise) · Growth Plan
Primary churn reasonProduct capability gap — event-based analytics too limited vs Amplitude
Decision timeline3-4 months of compounding frustration, feature requests unaddressed
CompetitorAmplitude — switched for flexible event-based analytics
Product strengths notedDashboards “beautiful,” Slack integration “great”
Win-back potentialHigh — still in first month with Amplitude, migration painful
Would return ifEvent-based analytics shipped — “Probably. Migration has been painful.”
Key quote“It was literally just this one gap that pushed us out.”
Recommended actionFast-track event analytics. Flag for win-back in 30 days if feature ships.
💬6
👀4
🔥9

Every churned customer. Every reason. Before you lose the next one.

By the numbers

38%

answer rate

Cold email gets 8%. A timely call from someone who listened gets 38%.

3-5 min

average conversation

Long enough to learn. Short enough to respect their time.

< 5 min

insight to Slack

Structured summary in your channel before you finish your coffee.

Trust & Compliance

Built for trust.

AI identity disclosed

Every call opens with clear AI disclosure.

Instant opt-out

Say "stop" anytime. The call ends immediately.

Recording consent

Disclosure at the start of every call.

GDPR/CCPA compliant

Opt-in only. Data retention controls. Right to deletion.

$349/month. Cancel anytime.

$349/month

Intelligence

Everything included. No tiers. No per-seat pricing.

AI churn calls for every Stripe cancellation
Structured Slack summaries within minutes
Churn reason tracking and trends
Competitor mentions and winback signals
Unlimited calls, unlimited team members
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Before you ask

Common questions. Straight answers.

38% on average. Customers who just cancelled, gave a low score, or had a failed payment are far more likely to pick up — a timely, relevant call feels responsive, not intrusive.

Yes, always. Full disclosure at the start of every call. Most customers don’t mind who’s asking — they care that someone is finally asking.

Very. The AI uses natural language, responds to what customers actually say, and follows up on interesting points. It doesn’t read from a script — it listens.

Each playbook has a tested conversation structure, but you can customize the focus areas, add specific questions, and adjust the tone to match your brand.

GDPR/CCPA compliant. AI identity disclosed at the start of every call. Recording consent. Instant opt-out. Data retention controls and right to deletion.

Structured Slack summary arrives within minutes of the call ending. Churn reason, sentiment, competitive intel, win-back potential — all structured and actionable.

Every cancelled customer has a reason. Most never tell you. Start listening.

Connect Stripe. Understand every cancellation. First 5 calls free.

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No credit card required · Running in 5 minutes · Cancel anytime